Why am I Seeing Certain Students? (Schoology)

Introduction

Are you seeing students who you had not expected to see in Education Modified? This is likely mostly due to either a rostering issue in Schoology, or an out of date roster in Education Modified. To help narrow that down: 

Are those student(s) currently part of a course or group for which you are in Admin in Schoology?

EdMod relies on courses and groups to pull rosters from Schoology, so if you have access to student(s) in one or more courses or groups, they will be accessible to you in EdMod. (You can read more about how rostering works here.) 

The solution here would be to remove the student(s) in question from the course or group in Schoology and then update your roster in EdMod.

If the student(s) are not members of a course or group you are an admin for, is your roster in EdMod updated? 

If the student(s) were recently removed from your roster, or a new course or group was changed in the last week or so, you will have to update your roster in EdMod to make them appear. Doing so is easy, just follow this guide. 

If you have followed these instructions and the student is still not appearing, please contact help@educationmodified.com with the following information: 

• The email you use to login to Schoology. 
• The browser and operating system you are using.
• The names of the Student(s) who are appearing in EdMod. 
• The name of the Course or Group where you see these students in EdMod.