Schoology Administrators Start Here (FAQs)

Some teachers are having trouble accessing Education Modified. What can I do? 

The most common reason for access issues is related to third-party cookie settings. For Education Modified to work in schoology, a user’s browser must enable these types of cookies to be set. 

A full guide for how to configure these settings in all major browsers can be found here. We recommend sharing this guide with all staff members you expect to make use of Education Modified in Schoology. 

How are student rosters making their way to Education Modified? 

You can read all about Education Modified rostering in Schoology here. 

Staff are reporting that their rosters are out of date in Education Modified. What can I do? 

By default, staff must re-authorize Education Modified and updated their rosters once every 7 days. However, if changes are made in Schoology, they can always manually trigger a roster update by following these instructions. 

How can I see all students in Education Modified? 

As is covered in our guide to Schoology / Education Modified rostering, due to privacy concerns on Schoology’s side, even as an administrator, Education Modified only has access students that are in courses or groups that you are listed as an admin for within Schoology. 

The best work around for this is to create a custom course within Schoology which contains all students you would like to see in Education Modified. Instructions on best practices to create such courses can be found here.

1. Update your Education Modified roster, and your new group should appear, granting access to all students you added. 

Why are teacher or parent names appearing in Education Modified?

This is a side effect of how our rostering process works and what information is provided to us by Schoology. A full explanation and potential solution can be found here.

The short version is that if you have courses or groups in Schoology which contain teachers or parents as non-admin members, they may appear in Education Modified as students. 

To avoid this, you can send us a list of courses and groups in this category (with the course or group title exactly matching the way it appears in Schoology) and we can add them to our exclusion list. This will prevent those specific courses and groups from syncing with Education Modified in the normal manner.